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Privacy Policy

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Ride & Restore (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the UK GDPR and Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your data when you visit our website or contact us about our services.

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Information We Collect

We may collect the following types of information:

1. Information you provide directly:

  • Name

  • Email address

  • Phone number

  • Messages or enquiries submitted via website forms or email

  • Details about your motorcycle or project (where relevant)

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2. Technical information (automatically collected):

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

  • Cookies (see Cookie Policy)

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3. Payment information

If you make a payment, this is handled securely through third-party payment processors. We do not store payment card details.

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How We Use Your Information

We may use your information to:

  • Respond to enquiries or provide quotes

  • Manage restoration or custom build projects

  • Improve our website and services

  • Keep internal records

  • Contact you about updates to your project (with your permission)

  • Comply with legal or regulatory requirements

We do not sell, trade, or share your personal data with third parties for marketing.

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Legal Basis for Processing

We process data on the following legal grounds:

  • Contract: to communicate with you regarding work or quotes

  • Legitimate interests: to run and improve the business and website

  • Consent: for optional communications (e.g., marketing emails)

  • Legal obligation: such as accounting or tax records

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How Long We Keep Your Data

We keep personal data only as long as necessary for:

  • Ongoing work

  • Legal requirements (e.g., financial and invoice records)

  • Warranty or service history for builds/restorations

You may request deletion at any time unless the law requires us to keep it.

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Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion

  • Withdraw consent

  • Object to certain types of processing

  • Request data portability

To exercise your rights, contact us via the details on our Contact page.

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Security

We take reasonable measures to keep your data secure, including encrypted devices, password protection, and secure email practices.

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Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

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